FAQ's

Answers to our most frequently asked questions.


How do I find the right size?

Please refer to the sizing chart located on the website menu. You also have the option of purchase a sizing sample kit for $5

If you decide before your order is created that you would like another size please be sure to contact us immediately, once your order has been created we cannot change the size. All sales are final, no refunds, exchanges, or returns.

What are the shipping times?

All orders are hand made by me in the order in which they are received. Processing/Creation time is 2-3 weeks. THIS IS JUST AN ESTIMATE. Shipping is done via USPS standard 3 business days. If you need your order rushed please email 

jazzie.nailz93@gmail.com

Shipping time for other items. Typically ship within two business days. USPS shipping is 3 business days. 

 Wholesale order processing/creation time can be anywhere from 14-45 business days. 

What comes with the order?

Each order that includes at least one nail set will receive a free nail application kit. This kit will have an alcohol wipe, a wooden stick, a nail file, and glue.

 

Are you taking custom orders?

Yes please see our custom order tab for details. 

 

Do you offer wholesale?

Yes, a minimum of 10 sets must be ordered. Please see our wholesale category. contact us for more details.

 

Can individual nails be sold in replacement?

Replacement nails are available. Please include the size needed, which finger the nail is for, and the design name in seller note at checkout. Including the order number for the nail needed is helpful. 

Discounts

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Shipping Services

Worldwide Shipping using USPS services. I can not be hold liable for any lost, stolen, or damaged packages due to USPS. We are not responsible of any delays due to customs.

 

Cancellations and Returns  

Due to the nature of the product I cannot accept cancellations, returns, or exchanges. Please see return policy for more information.